Refund policy
Return & Refund Policy
At our company, customer satisfaction is important to us. Due to the nature of our products, please review our policy carefully before making a purchase.
Returns
- Return requests must be submitted within 48 hours of receiving your order.
- To be eligible for a return, the item must be unused, unopened, and in its original packaging.
- For health and hygiene reasons, we cannot accept returns or exchanges on products that have been opened, used, or tampered with.
Refunds
- Once your returned item is received and inspected, we will notify you if your refund has been approved.
- If approved, your refund will be issued to your original method of payment within 5–10 business days, depending on your financial institution.
- Original shipping charges are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your return or refund, please contact us:
Phone: (954) 931-8768
Thank you for shopping with us. We appreciate your business and strive to provide quality products and excellent customer service.